Intelligent observability built for the AI and agentic era.

One platform connecting users, apps, cloud and AI workloads —— teams and Toby AI driving real business outcomes, together.

Trusted by

ICS compute logoxlsmart logoEastern Stack logoDeimos logoRenova Cloud logo
ICS compute logoxlsmart logoEastern Stack logoDeimos logoRenova Cloud logo
ICS compute logoxlsmart logoEastern Stack logoDeimos logoRenova Cloud logo
ICS compute logoxlsmart logoEastern Stack logoDeimos logoRenova Cloud logo

Observability for the AI era

From observability to autonomy, with humans always in the loop.

TrueWatch

AI + Observability

Humans

Expertise + Control

  1. Diagnose
  2. Detect
  3. Review
  4. Refine
  5. Improve
  6. Recommend

Remediate

  • Users
  • Apps
  • AI agent
  • AI models
  • Tools
  • Infra
  • Cloud

SRE, Dev, IT Ops, Security, Business

Across Teams

AI for Observability

AI-powered capabilities built into the TrueWatch platform

Ask questions in plain language, hand routine work to role-based agents, connect your own tools through a governed gateway, and stop tuning fixed thresholds by hand.

Toby AI

  1. TruePilot + Agents
  2. OWL · MCP · CLI
  3. Governed Access
TrueWatch Platform

Observability for AI

End-to-end observability across your AI and LLM workloads

Trace every session end to end, break costs down per model and per request, and debug output quality instead of just latency — whichever model you bring.

Your AI Workloads

  1. Traces + Spans
  2. SessionsTokensCostLatencyOutput quality
  3. Model-agnostic
Any LLM, Any Agent

Products

What you get

  • Trace sessions, model, tool and skill spans end to end
  • Token and cost attribution per user and request
  • Model-agnostic by design — bring your own models
  • Requests, tokens and duration per model
  • Prompt and response tracing — output quality, not just latency

PLATFORM OVERVIEW

One platform, every signal.

All telemetry in one data engine, correlated and queried with a single language — DQL. No stitching tools together at 2am.

APM

View dynamic application performance in real-time and rapidly identify bottlenecks through comprehensive link analysis and automatically generated service maps.

Learn more

SEAMLESS INTEGRATIONS

Connect your entire technology ecosystem.

Bring telemetry from your cloud, AI models, infrastructure, applications, databases, and developer tools into TrueWatch, without disrupting how your teams already work.

  • Slack logo
  • Google Cloud logo
  • Cloudflare logo
  • Tencent Cloud logo
  • GitLab logo
  • Kubernetes logo
  • Claude logo
  • Alibaba Cloud logo
  • Jira logo
  • Amazon Web Services logo
  • OpenTelemetry logo
  • Microsoft Azure logo
  • Docker logo
  • OpenAI Codex logo

BUILT FOR TRUST

Enterprise-ready by design. Recognized for what we deliver.

Enterprise-grade security & compliance

Security and trust built into the platform.

Protect your telemetry and operational data with enterprise-grade security, access controls, privacy, governance, and compliance.

  • SOC 2 Type I
  • SOC 2 Type II
  • ISO/IEC 27001 certified
  • ISO/IEC 27017 and 27018 certified

Industry recognition

Recognized for innovation in observability.

  • AWS Partner of the Year 2025
  • Huawei Technology Partner of the Year 2025

3X

More telemetry within the same budget

50–60%

Lower observability TCO

8X

Faster MTTR

*Illustrative only, figures reflect internal analysis and select customer experience. Actual results vary by deployment, environment, and usage.

OUR CERTIFIED PARTNERS

Find the right partner for your observability needs.

Local implementation, consulting, and ongoing support through certified TrueWatch partners across key markets.

  • Deimos
  • TiDB
  • ICS Compute
  • red peaks
  • Commit Solutions
  • XLSMART

DATA PROXIMITY, BUILT IN

Observability closer to your workloads.

Deploy and monitor across TrueWatch's distributed global infrastructure for better regional availability and data proximity.

Singapore

Countries served: Singapore, Japan, Thailand, Malaysia, Vietnam...

Pricing

Predictable pricing with the flexibility to scale.

Start with free credits and bring the telemetry you need into one full-stack observability platform, with usage-based pricing.

LATEST FROM TRUEWATCH

What's happening in observability now.

Explore the latest product updates, industry perspectives, customer stories, and ideas shaping intelligent observability and AI-driven operations.

SEE TRUEWATCH IN ACTION

Put intelligent observability to work.

See how TrueWatch brings full-stack observability, AI-powered intelligence, and agentic operations together — across your applications, infrastructure, cloud, users, and AI workloads.