smartfrenis Now Bringing TrueWatch to Indonesia

Not Just Another Observability Tool — Here’s Why We Exist

It began with a simple yet powerful realization: teams were overwhelmed by tools yet lacked essential clarity. Monitoring solutions were abundant, yet TRUE observability was nowhere to be found.
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As businesses scaled through digital transformation and teams became increasingly complex, so did their monitoring stacks. Critical data became scattered, costs ballooned with hidden charges, and collaboration suffered across silos.
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We knew there had to be a better way.

Our Commitment

We saw the gaps, so we built the bridge

  • Born from a vision, built to unify

    TrueWatch was founded with a singular goal: to bring clarity to complexity. Headquartered in Singapore, with regional teams and offices in Indonesia and Taiwan, we've been building a platform that aligns people and data.

    From developers to business teams, encompassing frontend metrics to backend logs, and spanning data collection to vizualisation—TrueWatch unifies everything into a single, seamless observability experience.

  • We don't just monitor—we empower

    TrueWatch is more than just another monitoring tool; it's a modern observability ecosystem that delivers:

    • Full-stack, real-time visibility
    • Transparent, predictable costs
    • Smart insights, not noise

    We're here to help teams observe comprehensively, understand more quickly, and act with confidence. And we're just getting started.

What We Believe Background Image

“True clarity leads to True progress. Give teams the power to see everything, and they'll observe beyond anything they ever imagined.”

Our Purpose

We live by our values

  • Clarity First

    We simplify the complex.

  • Trust Through Transparency

    No hidden costs,
    no surprises.

  • Built for Teams

    Cross-functional, full-stack,
    and future-ready.

  • Global Vision, Local Execution

    We're built in Asia,
    built for the world.

Get in touch background

Ready to Observe Beyond, but not sure how?