TrueWatch released a new product update on August 5, 2026, with improvements across Agent Monitoring, Real User Monitoring, logs, dashboard charts, Error Center workflows, Toby AI notifications, Query Workbench, billing details, and platform security controls.
Agent Monitoring
OpenCode Agent support
Agent Monitoring now supports a new OpenCode Agent type, giving engineering teams another supported runtime for collecting observability data and tracing execution behavior.
Unified Agent Monitoring navigation
The Agent Monitoring page now consolidates common troubleshooting views into one unified entry point. Teams can move between instance views, sessions, traces, and analysis dashboards with less context switching.
User Access Monitoring
Automatic RUM setup through Agent integration
TrueWatch now supports automatic Real User Monitoring setup through Agent integration. When a user creates a RUM application, TrueWatch can generate the installation script and configure the application environment automatically.
Recommended workflow:
- Go to User Access Monitoring and create an application.
- Enter the Application Name and Application ID.
- Click Create.
- Select Agent Auto Access to complete setup with generated configuration.
Logs
Larger log export capacity
The log export limit has increased from 10,000 records to 1 million records, making it easier to export larger datasets for offline investigation, compliance review, or incident analysis.
The log context page also now includes an export entry, so teams can export directly from the context view.
Better handling for missing log indexes
When a user accesses a log index that no longer exists or is unavailable, TrueWatch now shows a prompt and automatically switches to the first loaded index. This reduces dead-end query experiences and helps users keep investigating without rebuilding the query from scratch.
Dashboard Charts
Grouped table charts support larger limits
Grouped table charts now support a Limit value of up to 1,000, giving teams more flexibility when analyzing high-cardinality dimensions in dashboards.
Sankey chart zoom support
Sankey charts now support zoom interactions, making it easier to inspect dense relationship flows and dependency paths in complex service or event maps.
Dynamic log index suffixes in DQL view variables
DQL view variables now support dynamic log index suffixes. For example, teams can use a variable pattern such as ${service}_access to switch log indexes dynamically based on the selected service.
Error Center
Team assignment for error tickets
Error Center now supports assigning error tickets to a team. This helps teams route ownership faster, improve accountability, and reduce manual handoff during incident triage.
Toby AI
Credit exhaustion notification subscription
Toby AI now supports notification subscriptions for credit exhaustion. When Toby AI credits are used up, the system can send an email notification so teams can respond before AI-assisted workflows are interrupted.
Query Workbench
Full-screen query modal and saved query improvements
The Query Workbench query page has been adjusted to a full-screen modal, and the copy-link entry has been removed for a cleaner workflow.
Saved queries are now stored at the account level, with support for up to 100 saved queries. The query editor also adds shortcut guidance for Command + Enter on macOS and Ctrl + Enter on Windows.
Plans and Billing
More detailed Enterprise billing reports
Enterprise billing now includes more granular log storage details. Teams can review Log Standard Storage Details and Log Long-term Storage Details by index, making cost analysis and chargeback workflows easier to manage.
Other Improvements
Longer data forwarding rule names
The maximum length for data forwarding rule names has increased from 30 characters to 64 characters, giving teams more room to use descriptive naming conventions.
Session privacy protection preference
TrueWatch now supports a session privacy protection preference. If a user is inactive for more than 30 minutes, the account automatically enters the privacy protection page.
API Key rotation
API Keys can now be rotated directly. Teams no longer need to delete and recreate a key when rotating credentials.
Bug Fixes
- Fixed an issue where Function debug records did not show unsaved records.
- Fixed an issue where nodes became oversized after switching to a view-variable PromQL query in scene charts.
- Fixed an issue where legend sorting failed after time-series chart legend values were hidden.
- Fixed an issue where view variables did not update correctly after a scene was added from the shortcut entry on the Infrastructure Detail page.
- Fixed an issue where dashboard copy actions did not copy
chartGroupPoscorrectly. - Fixed an issue where built-in views under the Exceptions category could not be found by title search on the view search page.
- Fixed an issue where monitor event warning notifications were not sent.
- Fixed an issue where deleting a member failed to sync when the selected member group contained more than one group.
- Fixed an issue where static legend colors in color configuration did not display correctly in shared dashboards.
- Fixed an issue where silent rule permission descriptions were not properly displayed.
- Fixed an issue where CI pipeline failure test filtering could behave incorrectly.
- Fixed an issue where permission checks were not triggered when viewing a single monitor.
- Fixed an issue where APM error tracking lists did not support viewing service lists by
resource.
FAQ
What is the biggest operational update in this release?
The largest operational improvements are the 1 million-record log export limit, unified Agent Monitoring navigation, and account-level saved queries in Query Workbench.
What changed for Toby AI?
Toby AI now supports email notification subscriptions when credits are exhausted, helping teams avoid interruptions in AI-assisted observability workflows.
Why does this release matter for observability teams?
This release reduces friction across common workflows: onboarding RUM applications, exporting logs, assigning error ownership, navigating Agent Monitoring data, and managing API Key rotation.
