In today's digital landscape, security is the foundation of trust. As reliance on cloud environments continues to grow, we want to ensure that your data remains protected at every level.
That's why we're pleased to share that TrueWatch Technology Inc Pte. Ltd. has been awarded ISO 27001, ISO/IEC 27017, and ISO/IEC 27018 certification by SOCOTEC Certification Singapore Pte Ltd — three globally recognized standards covering information security management and cloud-specific data protection.
What earning this certification means
Our ISO/IEC 27017 and 27018 certifications build on our ISO/IEC 27001 information security management system (ISMS), extending it with controls designed specifically for cloud environments:
- ISO/IEC 27017 provides additional security controls for cloud service providers and their customers, addressing risks unique to cloud computing — such as how virtual environments are segregated, how administrative access to cloud infrastructure is managed, and how responsibilities are divided between provider and customer.
- ISO/IEC 27018 focuses specifically on the protection of personally identifiable information (PII) in public cloud environments, setting requirements for how that data is processed, who can access it, and how it must be safeguarded.
Together, these certifications confirm that an independent, accredited auditor has reviewed TrueWatch's cloud security practices and verified that they meet these internationally recognized benchmarks — not just on paper, but in how we actually operate day to day.
What this means for our partners and customers
Enhanced cloud protection. ISO/IEC 27017 certification means TrueWatch has implemented controls specifically designed for cloud risks that general security frameworks don't fully address — things like secure configuration of cloud services, monitoring of virtual environments, and safeguards around who can access the infrastructure your data runs on.
Stronger data privacy safeguards. ISO/IEC 27018 certification means the personal data you or your users share with us is handled under a defined set of privacy controls: clear limits on how PII is used, restrictions on sub-processing, and commitments around notification if anything ever affects your data. This gives you independent assurance — not just our word — that your data privacy obligations are being supported on our end.
Total Transparency. These standards require us to document exactly which security responsibilities belong to TrueWatch and which belong to you as our customer. That removes the guesswork that often comes with cloud services, so your own security and compliance teams know precisely what we cover and what you need to manage on your side.
Looking ahead
A huge thank you to our dedicated team for making this milestone possible, and to our clients for your continued trust. We remain deeply committed to setting higher standards in cloud security, and we'll continue investing in the certifications and controls that back that commitment up.
Ready for a smarter way to monitor your cloud environment and troubleshoot incidents? Request a demo today.