The Singapore-built, AI-native full-stack observability platform is recognized for growing buyer interest, and for APM that follows a slow request to the code responsible
Singapore – 22 October 2026 – TrueWatch, a Singapore-based provider of AI-native full-stack observability, today announced that its TrueWatch Observability platform has received the 2026 PeerSpot Customer Choice Rising Star Award in the Application Performance Monitoring (APM) and Observability category.
What the PeerSpot Rising Star Award recognizes
The PeerSpot Rising Star Award recognizes products gaining significant traction among enterprise technology buyers. Winners are selected based on strong growth in practitioner interest and buyer engagement on PeerSpot, reflecting increased research and attention from professionals actively evaluating solutions in their category.
"We created the Rising Star Award to recognize products that are earning increased attention from real buyers," said Russell Rothstein, Founder and CEO of PeerSpot. "TrueWatch has seen strong growth in buyer interest as technology professionals research solutions to real business and technical challenges. That momentum reflects what practitioners are actively evaluating in the market."
The recognition comes as engineering and operations teams take on more complex environments than ever. Multi-cloud infrastructure, cloud-native applications and, more recently, AI agents and LLM-powered services have added more telemetry, more tools and more alerts to manage. Many teams are now looking for a single place to see what is happening across their stack, and for AI that can help them act on it with the controls enterprises require.
Inside TrueWatch APM
TrueWatch APM is built around one investigation: following a slow or failing request until you reach the cause.
- Follow a request across services. Trace each request from front end to back end, read the flame graph for every span, and check logs, hosts and network state from the same time window.
- Reach the function. Continuous Profiling identifies the functions and lines of code behind a bottleneck in production for Python, Java, Go and C/C++, and links hotspots to the span you are investigating.
- Choose how telemetry arrives. Send traces through OpenTelemetry, DDTrace or DataKit, and set ingestion for each service. Get started with APM and sampling.
The Platform Behind It
APM sits beside infrastructure monitoring, log management, real user monitoring, synthetic monitoring and security signals in one platform, so a trace can be read together with the logs, host metrics and user sessions around it. On top of this data foundation, TrueWatch offers:
- Toby AI TruePilot, a conversational AI copilot that lets engineers investigate incidents and query their environment in natural language.
- Toby AI Agents, a suite of SRE, Application, FinOps and Security agents that perform root cause localization, task orchestration and approval-gated remediation using TrueWatch's observability data.
- TrueWatch AI Agent Observability, which gives teams trace, token, latency, cost and audit visibility into their own AI agents and LLM applications.
"Being named a 2026 PeerSpot Rising Star means a lot to us, because the recognition comes from the people doing the evaluating," said Mike Loong, CEO of TrueWatch. "Engineers want to follow one slow request through every service and reach the code responsible without switching tools, and that is the path we built TrueWatch APM around. As teams add AI agents to their systems, the same trace data has to serve people and agents, with governance built in. We're grateful to every practitioner who has taken the time to evaluate TrueWatch and share their experience."
Why Choose TrueWatch
TrueWatch is built for enterprise requirements. The platform holds SOC 2 Type II, ISO/IEC 27001 and ISO/IEC 27701 certifications, and is trusted by organizations including ComfortDelGro, DStv, Security Bank, Standard Bank and DigiFinex.
TrueWatch also received the 2025 AWS Marketplace Partner of the Year (GCR) award, recognizing how it helps customers streamline procurement and speed up deployments, and was named Huawei Technology Partner of the Year 2025 for its contributions to the Huawei Cloud marketplace.
Thank You TrueWatch Team and Customers
This recognition reflects the work of the teams behind TrueWatch. Thank you also to every customer that has put TrueWatch into production. Your feedback shapes what we build next.
Practitioner reviews of TrueWatch are available on PeerSpot. If you use TrueWatch, you can share your experience with other engineers there.
To see the full list of 2026 PeerSpot Customer Choice Award winners, visit customerchoiceawards.peerspot.com.
About TrueWatch
TrueWatch is a Singapore-based, AI-native full-stack observability platform that helps enterprises turn operational data into trusted, governed action. Built for modern multi-cloud environments, TrueWatch provides unified visibility across cloud infrastructure, cloud-native applications, user experience, logs, traces, events, security signals and hybrid environments.
With Toby AI TruePilot, Toby AI Agents and TrueWatch AI Agent Observability, TrueWatch helps teams investigate incidents in natural language, identify root causes faster, execute approval-gated workflows, and monitor AI operations with trace, token, latency, cost and audit visibility. Supported by regional teams and a broad integration ecosystem, TrueWatch enables enterprises to modernize observability for the era of AI agents. Learn more at truewatch.com.
About PeerSpot
PeerSpot is the Buying Intelligence Platform for enterprise technology, helping buyers make confident decisions through verified practitioner reviews, product comparisons, buyer guides, and community expertise. PeerSpot captures, structures, and activates verified practitioner expertise to influence buyer decisions and AI-driven discovery.