PRICING

Pay Only for What You Use. Transparent and Flexible Pricing.

No hidden costs, designed to scale with your business needs.

Infrastructure Monitoring

Gain insights into every stack, any application, at every scale, anywhere.


Pay-As-You-Go

$0.26

per 1k timeseries*

  • Multi-Cloud Integration
    Compatible with the largest global clouds: AWS, Azure, GCP, Tencent Cloud, Huawei Cloud, and Alibaba Cloud. Manage all cloud resources in one place.
  • Real-Time Infrastructure Visualization
    Leverage live topology maps to grasp relationships between components and quickly spot critical nodes or potential risks.
  • One-Click Intelligent Troubleshooting
    Automatically correlate metrics, logs, and traces to pinpoint root causes and shorten resolution time.
  • 30-Second Deployment & Instant Visibility
    No complex setup required—instantly connect to global monitoring and get real-time insights into your entire infrastructure.
  • Complete Performance Tracking
    Monitor hosts, containers, and networks at every layer for a clear, end-to-end view of system health.
  • Unlimited Custom Metrics
    Monitor your own custom applications and business metrics—not just your infrastructure.

*Billed daily, the cost is based on the amount of metrics collected by the data agent.


Multi-Year/Volume Discounts Available


Common Questions

How do you define pay-as-you-go pricing in monitoring?

Truewatch's pay-as-you-go pricing model is highly reasonable, as it is entirely based on the volume of data reported by the Data Agent (DataKit). Think of it like using a metered utility service—you're charged only for what you consume. For example, if you use 5 units, you pay for 5 units; if you don't use any, you pay nothing. In this model, TrueWatch's listed prices represent the unit price per volume of data.

How do you define timeseries?

A timeseries represents a unique combination of tags associated with a metric, such as CPU usage. Each unique pair of tags constitutes a distinct timeseries. For example:

  • Metric: CPU usage, host: Singapore_test1, project: Truewatch
  • Metric: CPU usage, host: Oregon_test1, project: Truewatch_us In this case, there are 2 distinct timeseries. Essentially, a timeseries is used to differentiate monitoring dimensions based on the combination of tags linked to a metric, independent of the frequency or timing of measurements.
How do I collect metrics?

Truewatch DataKit is a lightweight data collection agent designed to gather metrics, logs, and traces from all sources for monitoring and analysis. It supports multiple input plugins, enabling it to collect data from different systems and apps. For detailed instructions, visit the official documentation.

What are custom metrics?

TrueWatch is built to enable monitoring not only for your infrastructure but also for your custom applications and business metrics. You can send all critical metrics from your organization to TrueWatch for visualization, alerts, correlations, anomaly detection, and more. Example use cases include tracking ad revenue, monitoring shopping cart abandonment rates, or assessing the health of an in-game economy. Many customers find these insights indispensable, especially when combined with infrastructure metrics.

Are there additional charges for using custom metrics?

No, you can use custom metrics as many times as you like! The cost of using custom metrics may come from two components: the DataFlux function calls for data processing, and the volume of time series data generated by custom metrics. You only pay for what you use.

How can I be sure my data is secure?

Security is our top priority. All DataKit data is securely uploaded via the HTTPS protocol. The central server cannot push commands to the data agent. DataKit only pulls configurations (e.g., Pipelines, blocklists) periodically from the central server, ensuring all requests are initiated by DataKit. Additionally, our data collection agent - DataKit is open-source, allowing thorough reviews to confirm it aligns with your security standards.

Do you offer different storage strategies?

Yes, TrueWatch offers multiple data storage strategies, allowing you to customize data storage periods based on your needs. This helps you effectively manage storage costs and save resources.

Contact us today