TrueWatch Notes
Think of your observability platform as your team's nervous system — TrueWatch Notes is the memory layer. Every incident postmortem's investigation logic, chart evidence, and business tags get captured and turned into a knowledge base that both your team and your AI Agents can search and reuse, on demand.
product features
Business Tag Linking
Link notes directly to the observability objects they belong to using business tags like service, host, dashboard, and database. New team members can pull up related historical notes, investigation steps, and conclusions right from a service detail page or the unified catalog — ideal for accumulating knowledge around recurring issues like 5xx errors, Redis, DNS, empty dashboards, and release changes.
Chart Evidence Preservation
Embed Chart Block, DQL queries, and chart context directly inside a Markdown note, with support for time-series charts, tables, number panels, bar charts, and pie charts. Because the underlying query logic and configuration are preserved, it's far more useful for postmortems and follow-up analysis than a plain screenshot.
FAQ echo: Chart Block isn't a static screenshot — it keeps the query logic and chart configuration, so it renders a live, up-to-date data view every time the note is opened.
AI-Assisted Note Generation
Once Toby AI TruePilot finishes an analysis, it generates a structured note instantly. The note preserves the full analysis trail, chart data, business tags, and source of creation. No manual copy-pasting, no analysis stuck in a single chat window. Instead, it goes straight into your team's knowledge base.
Agent Long-Term Memory
Toby AI Agents retrieve historical notes automatically — pulling relevant context by service, host, alert, incident, and tagKV. Past incident postmortems and resolutions get reused, not re-discovered. That sharpens root-cause analysis and improves the quality of recommended fixes. This also makes TrueWatch Notes a RAG knowledge base your AI Agents can actually draw on — not just a place where notes sit.
