JAKARTA, Indonesia, November 13, 2025 – TrueWatch, a leading unified observability platform, and Easternstack, a specialized technology firm focusing on advanced cloud integration and data center services across the Southeast Asian market, today announced a new strategic partnership. This alliance is designed to equip enterprises with the tools necessary to master complex, modern IT environments, ensuring continuous performance and superior cost efficiency. The agreement formalizes a commitment between the two companies to blend Easternstack’s cloud architecture and managed service capabilities with TrueWatch’s comprehensive, full-stack monitoring intelligence. This integration aims to deliver deeply optimized and highly available digital services to customers navigating multi-cloud and hybrid IT landscapes.
Mastering Complexity in Distributed Environments
As businesses in the region accelerate their digital transformation, they encounter growing complexity, unpredictable cloud expenditure, and the constant threat of operational downtime. Success now hinges on the ability to not only build scalable infrastructure but also to see, understand, and automatically act upon real-time operational data.
This collaboration is focused on transforming how Easternstack delivers value to its clients: ensuring that every cloud deployment is backed by actionable, unified observability to guarantee performance and maximize return on investment.
"Easternstack's reputation is built on delivering customized and robust cloud environments that align perfectly with our clients' growth ambitions," said Sigfredo Chandra, Account Director of Easternstack. "By integrating TrueWatch's unified platform, we are elevating our services from management to true mastery. This partnership enables us to proactively safeguard performance and provide our customers with a crystal-clear understanding of their end-to-end digital health."
Observability as a Driver for Operational Efficiency
Easternstack is renowned for its proficiency in sophisticated system integration, data management, and providing high-touch managed services. By making TrueWatch the default intelligence layer across its offerings—integrating unified metrics, distributed traces, and log data—Easternstack will strengthen its proposition through:
- Elevated Performance Guarantees: Offering a holistic view of application health and performance across public cloud, private cloud, and data center environments, guaranteeing service level agreement (SLA) adherence.
- Proactive Cost Management: Leveraging TrueWatch's deep data insights to pinpoint and address underutilized cloud resources, directly contributing to significant savings for clients.
- Accelerated Incident Response: Utilizing AI-powered root cause analysis to rapidly diagnose and remediate performance degradations, minimizing the Mean Time To Resolution (MTTR).
- Optimized Data Flows: Assisting clients in managing the performance and integrity of critical data pipelines and storage systems, a key focus area for Easternstack.
Collaborative Deployment and Service Initiatives
Effective immediately, the partnership will focus on co-developing integrated solutions:
- Integrated Monitoring Blueprints: Creating pre-validated infrastructure-as-code and observability templates that deploy TrueWatch alongside Easternstack’s core cloud stacks.
- Performance Optimization Service: Launching a dedicated joint service offering where TrueWatch data is used to conduct deep-dive cost and performance optimization audits for existing Easternstack clients.
- Knowledge Transfer: Establishing an Easternstack 'Observability Center of Excellence,' where specialized engineers receive comprehensive training and certification on the TrueWatch platform.
- Market Expansion: Jointly addressing enterprise requirements across key regional markets in Southeast Asia with bundled, integrated cloud and observability solutions.
"Easternstack possesses the hands-on expertise required to navigate the intricacies of enterprise cloud adoption in this region," said Mike Loong, CEO of TrueWatch. "Our unified intelligence platform is the perfect complement to their deep operational knowledge. Together, we are not just monitoring infrastructure; we are creating a foundation for highly resilient, continuously optimized digital operations, allowing businesses to innovate without the fear of failure."
Building a Foundation for Digital Resilience
The TrueWatch and Easternstack partnership signifies a shared vision for the future of digital operations—one where infrastructure and application performance are no longer managed separately, but unified into a single, intelligent operational view. This synergy will ensure that:
- Downtime is rare, not inevitable.
- Cloud spend is efficient and transparent.
- Innovation is supported by predictable, high-speed performance.
Here’s to a future where digital service is reliably managed and intelligently monitored.
About Easternstack
Easternstack is a specialized technology provider focused on delivering advanced cloud architecture, robust data center solutions, and high-quality managed services across Southeast Asia. With a deep commitment to operational excellence and customer success, Easternstack partners with enterprises to build, optimize, and maintain the complex digital foundations necessary for competitive advantage in the modern economy.
About TrueWatch
TrueWatch is a unified observability platform that helps organizations achieve end-to-end visibility across their infrastructure, applications, users, and business performance. Built for modern multi-cloud environments, TrueWatch brings logs, metrics, traces, RUM, synthetics, and security insights together in one platform - powered by AI for faster troubleshooting and smarter decision-making. Designed for scale, efficiency, and collaboration, TrueWatch enables teams to reduce operational complexity, improve reliability, and optimise cost with ease.