JAKARTA, Indonesia, December 18, 2025 – TrueWatch, the unified observability platform, and Nusantara Beta Studio (NBS), a premier mobile application developer expert, today announced a strategic partnership aimed at setting a new gold standard for mobile performance and digital sustainability in Indonesia.
The partnership combines TrueWatch’s real-time observability intelligence with NBS’s "battle-tested" product engineering approach. Together, the two companies will ensure that the next generation of Indonesian mobile applications are not only beautifully designed but also operationally flawless.
Bridging the Gap Between Engineering and Experience
As mobile applications become the primary gateway for Indonesian consumers—spanning finance, e-commerce, and public services—the margin for error has disappeared. Slow load times or hidden crashes directly impact business sustainability and user trust.
Through this collaboration, NBS will integrate TrueWatch’s full-stack observability—specifically focusing on Real User Monitoring (RUM) and Mobile Vitals—into their development lifecycle. This ensures that every line of code is optimized for the real-world conditions of Indonesia’s diverse mobile landscape.
"At NBS, we don't just build apps; we create digital investments that must be sustainable and impactful," said Taufan Arfianto, CEO of NBS. "Partnering with TrueWatch allows us to see exactly how our products perform in the hands of users in real-time. This level of clarity is essential for maintaining the high-performance standards our clients expect."
Empowering the "Mobile-First" Nation
NBS has a decade-long track record of delivering impactful solutions for industry leaders like Telkom Indonesia, BPJS Ketenagakerjaan, and Astra International. By joining forces with TrueWatch, NBS enhances its "Sustainable Product Engineering" framework with:
- Deep Mobile Observability: Tracking every swipe, tap, and transition to eliminate friction in the user journey.
- AIOps-Driven Troubleshooting: Reducing Mean Time to Resolution (MTTR) by using AI to pinpoint the root cause of mobile crashes or backend latency.
- Performance Benchmarking: Providing clients with transparent data on how their apps perform across different devices, network speeds, and regions.
- Scalability Assurance: Ensuring that high-traffic platforms remain resilient during peak demand periods.
A Shared Commitment to Digital Excellence
This partnership will immediately trigger several joint initiatives, including:
- The "Performance-First" Certification: A joint framework to validate that apps built by NBS meet rigorous performance and observability benchmarks before launch.
- Mobile Experience Workshops: Educational sessions for Indonesian enterprises on the importance of digital telemetry and proactive monitoring.
- Custom Observability Dashboards: Tailored real-time dashboards for NBS clients to monitor business KPIs alongside technical health.
"NBS is a visionary in the mobile space, responsible for some of the most used applications in the country," said Mike Loong, CEO of TrueWatch. "By embedding TrueWatch into their world-class engineering process, we are ensuring that 'Made in Indonesia' apps are synonymous with global-tier performance and reliability."
About NBS
Nusantara Beta Studio (NBS) is a visionary software engineering and IT consulting firm specializing in mobile development and a proprietary modern engineering framework. NBS is dedicated to setting the standard for sustainable and highly reliable digital solutions. Positioning themselves as a strategic product engineering partner for top innovators, NBS helps organizations accelerate their business and achieve lasting impact through battle-tested, expertly engineered software.
About TrueWatch
TrueWatch is a unified observability platform that helps organizations achieve end-to-end visibility across their infrastructure, applications, users, and business performance. Built for modern multi-cloud environments, TrueWatch brings logs, metrics, traces, RUM, synthetics, and security insights together in one platform - powered by AI for faster troubleshooting and smarter decision-making. Designed for scale, efficiency, and collaboration, TrueWatch enables teams to reduce operational complexity, improve reliability, and optimise cost with ease.