Toby AI Agents
One account, one Credits pool — choose your AI Agent capacity based on team size.
Free
1 AI Agent
Free
$0750 complimentary Credits / month, issued on the 1st of each calendar month. Resets monthly, does not carry over.
Pro
3 AI Agents
per workspace, per month*
$30030,000 complimentary Credits / cycle, issued at the start of each subscription cycle. Valid only within the current cycle.
Team
10 AI Agents
per workspace, per month*
$90090,000 complimentary Credits / cycle, issued at the start of each subscription cycle. Valid only within the current cycle.
Enterprise
Custom AI Agent count
per workspace, per month
$Custom Credits allocation tailored to your organization's scale and requirements.
Toby AI Credits
Prepaid
per 10 Credits
$0.1One Credits pool. Every AI Agent action, metered transparently.
With Toby AI Agents, give every team enterprise-grade, ready-to-use observability AI.
- Automated Alert Triage
Automatically correlate and investigate alerts as they fire, cutting down time-to-acknowledge. - Incident Retrospective & Root Cause Analysis
Reconstruct incident timelines and surface likely root causes across logs, metrics, and traces. - CI/CD Auto-Remediation
Detect and resolve pipeline failures automatically, keeping deployments moving. - Cloud Cost Optimization
Continuously analyze resource usage and surface actionable cost-saving recommendations.
Multi-Year/Volume Discounts Available
Common Questions
- How are AI Assistant and AI Agent usage billed?
- AI Assistant and AI Agents share one Credits account, and all AI usage is metered in Credits. There is no separate billing for each feature — every action draws from the same pool.
- What happens when my Credits run out?
- AI services pause once your balance reaches zero. Plan credits are deducted first, followed by prepaid credits. To resume service, recharge your prepaid Credits balance via your account manager — prepaid Credits never expire.
- Do unused Credits carry over to the next cycle?
- No. Free plan credits reset monthly and do not carry over. Pro, Team, and Enterprise plan credits are valid only within the current subscription cycle and expire at cycle end. Only prepaid Credits carry over indefinitely, as they never expire.
- What happens to my Credits if I upgrade or downgrade my plan?
- Upgrades take effect immediately upon payment, and the new plan's complimentary Credits are applied at once. Any remaining plan credits from the previous tier follow the standard cycle-end expiration and are not carried into the new plan's balance.
- Can I pay for Credits based on usage instead of prepaying?
- No. Toby AI Credits are prepaid only; post-paid or pay-as-you-go settlement is not supported. All purchases and recharges are handled through your account manager.
- How are partial Credits calculated?
- Credit usage is always rounded down to the nearest whole number.

